You decide the service you are going to get based on where you do your purchasing at. There is an easy fix to this and it has been mentioned everywhere and people were warned about Epic before any of this actually happened… Unfortunately 2K and EA are now on equal footing in my eyes, and Gearbox is right with them because they want to ignore/defend sK’s decisions. If 2K/Gearbox want to work with a company that rips people off like Epic does (I have had 2 friends with their own issues involving purchasing a game) it just shows what kind of company they are. They have the same 2 hour condition, but I have never had them deny me when I appealed the decision and I always got my refund within a day. Two months later I got an email from Epic saying they apologize but they think they might have double charged me for Metro…ĭo yourself a favor and buy from Steam. They immediately refunded me and said they would deal with Epic. I called my bank and they told me in 10 seconds that yes, Epic had charged me 3 times identical prices and all within a minute. Two weeks later I emailed again and I was told I was wrong on my side again and the issue was closed. I called them and they said their records didn’t show it but they would look into it for me. I purchased Metro from Epic and had it charge me THREE times.
